About Us

VirtualResource is a global boutique HR Consultancy operating virtually with consultants across the globe

What you should know about us

At VirtualResource, we believe the people behind your HR systems are just as important as the technology itself. The right support, a clear vision, and a capable project team can make all the difference – and that’s where we come in.

 

We don’t just consult – we collaborate. With VirtualResource by your side, you gain a hands-on partner committed to delivering real impact through practical support, smart thinking, and a people-first approach. Let’s build the future of your HR together.

VirtualResource in Numbers

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Consultants

Being virtual allows us to be truly global

We support large organisations globally, irrespective of our geographical location

Sustainability

We adopted a virtual model well before the onset of COVID, enabling our employees to manage their work-life balance. At our core, we prioritise operating in an environmentally conscious manner, aiming to minimise carbon footprint and avoid unnecessary waste while serving clients worldwide.

 

Our practices ensure that we operate 100% digitally, source sustainable products and minimise the use of any paper-based collateral.

Development & Diversity

At VirtualResource, we open doors for talented individuals from non-traditional backgrounds, helping them build meaningful careers in technology. Through our hands-on internship programme, we provide real-world experience and structured training to develop strong Workday technical skills – especially in new and growing markets like South Africa.

 

We’re proud to challenge industry norms. Over 60% of our global team identify as women, and we’re committed to creating an inclusive, supportive environment where people from all walks of life can thrive.

 

It’s not just about jobs – it’s about changing lives through opportunity, community, and purposeful growth.

VRCares

At VirtualResource we make a daily difference to our local communities through support and feeding programs and create a sense of community within our VR Team with a focus on health and wellbeing.

Our Unique Resource Base

We source most of our Application Management Services resources from South Africa.

Trained and supported by experts

VirtualResource recruits are trained by Workday experts using our bespoke Internship Programme. Before joining a project team, interns shadow a specialist, and are assigned a mentor when they do join a team.

Tech experts who speak HR

All staff complete our bespoke human resources information technology (HRIT) training course. They are Workday experts who also understand HR issues and how to use Workday solutions to solve them.

Resource continuity

Our consultants are loyal to us, and to our clients. They come from an untapped resource pool, where IT and HR skills are high, but jobs are scarce and an opportunity to work with international clients is attractive.

Great rates

Our virtual resource model results in lower operating cost, allowing us to offer our staff’s services at higher competitive rates.

Meet our leadership team

How can we help?

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VR Transformation

Our dedicated Transformation Team are HR experts that speak tech, skilled at providing system agnostic HR Transformation.

We are seasoned professionals who have done this before - consultants that have been in the field, not just in the classroom. Whether it’s everyday enhancements or a full-scale global transformation, we provide practical, grounded advice that supports you on your journey.

We offer the following services:
  • Advisory
  • Organisation & Service Design
  • Process Design
  • Change
  • Learning
  • Operational Support

Incubane

Our Innovation team is focused on helping your business get more value out of Workday by leveraging the latest technologies. We offer custom solutions that are built in Extend, or off-the-shelf products that are part of the Built on Workday programme. Incubane uses the latest technologies & artificial intelligence to be at the forefront of innovation within the Workday ecosystem.

We offer:
  • Workday Extend Services
  • Built on Workday Applications

Technology Services

Our Technology Services are here to support you at every stage of your Workday and ServiceNow journey. Whether you're starting a new project, looking for expert guidance, or need reliable day-to-day support, we bring a mix of practical delivery and smart advice to help your systems run smoothly and deliver real business value.

We offer:
  • Delivery Services
  • Advisory Services
  • Application Support

Embed & Sustain

As changes go live, we ensure long-term success by tracking progress, measuring performance, and embedding the change. We provide you with the foundations to enable continuous improvement and innovation, keeping your HR function adaptable and aligned with business strategy.

Integrate

In this phase, we align people, processes, and technology, equipping your teams with the right skills and tools. Through transition management, targeted change interventions and just in time training, we provide a tailored approach to integrate the transformation into your daily operations and culture.

Innovate

Starting with a maturity assessment, we identify improvement areas, then use design thinking to reimagine HR processes and service models to drive efficiency & customer experience. By introducing innovation and leveraging technology, we ensure your HR function is agile and adaptable to business needs.

Align

We work closely with you to ensure that the HR function is strategically aligned with your organization’s goals. We focus on defining a strong business case, shaping the change, comms and governance approaches, and ensuring leadership is fully on board with the transformation objectives and plan.

Operational Support - Where are you On your journey?

ALIGN

HR leadership and governance to ensure consistent, compliant, business-aligned HR delivery.

INNOVATE

COE expertise to design, enhance, and deliver innovative solutions.

INTEGRATE

HR business partnering and cross-COE expertise to connect people solutions end-to-end and drive cohesive delivery.

EMBED & SUSTAIN

Ongoing delivery, reporting, and expertise to embed, sustain and continuously improve operations.

Learning - Where are you On your journey?

ALIGN

Define strategy and approach for learning creation & delivery.

INNOVATE

Plan and develop learning platform and content.

INTEGRATE

Deliver training content.

EMBED & SUSTAIN

Evaluate training impact and knowledge transfer.

Change - Where are you On your journey?

ALIGN

Define Change Strategy and Stakeholder Engagement Approach.

INNOVATE

Assess change impacts and develop key messages & change interventions.

INTEGRATE

Mobilise change interventions and deliver key messages. Manage change readiness & mitigate risks.

EMBED & SUSTAIN

Embed and sustain the change. Manage transition to BAU.

Process Design - Where are you On your journey?

ALIGN

Review current state processes and controls.

INNOVATE

Leverage tech and AI to design & test optimized end to end HR processes (global & local).

INTEGRATE

Prepare to deploy new processes. Develop process knowledge & content.

EMBED & SUSTAIN

Monitor process adoption and effectiveness measures, and design improvements.

Organisation & Service Design - Where are you On your journey?

ALIGN

Define HR Operating Model in alignment with business objectives

INNOVATE

Design future state HR organisation and develop HR Service catalogue & playbook

INTEGRATE

Deliver transition plan. Assess Operational Readiness for go live

EMBED & SUSTAIN

Monitor service metrics and refine service level agreements

Advisory - Where are you On your journey?

ALIGN

Vendor selection support, project/ programme management, feasibility and business case development.

INNOVATE

Conduct HR Maturity Assessment. Advise on AI/tech innovations.

INTEGRATE

Provide Workforce strategy advice during transition and resource Operational roles.

EMBED & SUSTAIN

Advise on adoption strategy and success metrics. Design reporting and analytics.