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Adoption Dashboard

Measure it. Reinforce it. Sustain it.

Your system is live. But is it really being used?

Most adoption drops quietly after go-live. The Adoption Dashboard makes it visible and gives you the tools to turn it around.

Real-time adoption intelligence | Structured reinforcement service

Challenge

After go-live, organisations face a hidden adoption crisis:

  • No visibility into actual system usage or behaviour
  • Behaviour reverts to old workarounds
  • Support tickets and process friction grow

The result: Without sustained reinforcement, transformation ROI declines.

What You Get

Continuous visibility into how your systems are really being used, and a structured service to act on it.

  • Measure real usage by persona, workflow and cycle time
  • Identify friction points and intervention opportunities
  • Act with targeted nudges, micro-learning and optimisation cycles

Outcome

Sustained adoption

Reduced user drop-off and behaviour drift after go-live

Proven ROI

Data-driven evidence of transformation value and efficiency gains

Proactive visibility

Always-on dashboard replacing reactive, manual reporting

Capability built in

Internal teams empowered to manage adoption long-term

See It In Action

Support Ecosystem tab showing Workday Help desk ticket metrics by case category and type
Adoption Dashboard overview with the Process Timeliness tab open, showing business process approval timeliness and overdue processes
Data Completeness tab showing incomplete worker profile details by supervisory organisation
Incomplete Worker Profile Details drill-down report per country
Adoption Coverage tab showing self-service usage by employee, manager and HR business partner, and signons by device
Support Ecosystem tab showing Workday Help desk ticket metrics by case category and type
Adoption Dashboard overview with the Process Timeliness tab open, showing business process approval timeliness and overdue processes

Get in Touch!

You've invested in the system. Make sure you realise the value.

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