{"id":11463,"date":"2024-05-24T13:12:00","date_gmt":"2024-05-24T11:12:00","guid":{"rendered":"https:\/\/virtualresource.org\/?p=11463"},"modified":"2026-02-24T13:22:50","modified_gmt":"2026-02-24T11:22:50","slug":"real-world-success-stories-in-sbo","status":"publish","type":"post","link":"https:\/\/virtualresource.org\/nl\/knowledge-papers\/real-world-success-stories-in-sbo\/","title":{"rendered":"Real-World Success Stories in Skills-Based Transformation Journeys"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11463\" class=\"elementor elementor-11463\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116ecce e-flex e-con-boxed e-con e-parent\" data-id=\"116ecce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9d411e elementor-widget elementor-widget-heading\" data-id=\"f9d411e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">As the world continues to evolve very rapidly, organisations find themselves in a conundrum where skills required to excel in the marketplace are changing and evolving faster than ever before. Having a clear skill strategy, and using tools to understand your current and future skill pool, shifted from being a luxury to a necessity in order to stay ahead of competition. See articles 1 &amp; 2 in this series for a more in-depth analysis.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ea3b8c e-flex e-con-boxed e-con e-parent\" data-id=\"8ea3b8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c605bae elementor-widget elementor-widget-text-editor\" data-id=\"c605bae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>From our experience working with industry giants, we\u2019ve developed a journey map for skill development, and we have guided numerous organizations to progress on their journey to truly understand their skill ontology and strategy. \u00a0This article explores some of the journeys that these organizations have taken and the benefits we&#8217;ve facilitated and observed through our work with them, highlighting key outcomes and insights.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53ea351 e-flex e-con-boxed e-con e-parent\" data-id=\"53ea351\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f35d690 elementor-widget elementor-widget-heading\" data-id=\"f35d690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transformative Journeys with two Global Industry Leaders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4db1641 mybullets elementor-widget elementor-widget-text-editor\" data-id=\"4db1641\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><h4 id=\"ember6438\" class=\"ember-view reader-content-blocks__heading-3\">A. Partial Skill Strategy, Disintegrated Skills Landscape<\/h4><p id=\"ember6439\" class=\"ember-view reader-content-blocks__paragraph\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">In partnership with this leading multinational, we reviewed their current and future Skills strategy and how their technology landscape facilitated their vision for becoming a skills-driven organization. Early on it became clear that the fragmented, siloed technology landscape led to two key issues:<\/span><\/p><ul><li><strong><em>Disconnected Data Landscape<\/em><\/strong> \u2013 having been led by the philosophy of \u201cbest in class technology\u201d their tech and data landscape quickly became fragmented and disconnected. This resulted in data point duplications, complex integrations between systems and difficulty to report on and analyse data outcomes.<\/li><li><strong><em>Voice of the customer<\/em><\/strong> \u2013 another unintended consequence was a consistent theme in voice of the customer feedback loops of confusion of where to add which data, coupled with frustration to have to enter the same data in multiple systems.<\/li><\/ul><p id=\"ember6441\" class=\"ember-view reader-content-blocks__paragraph\">The shift that this company had to adopt for an interconnected skills journey meant they had to make incremental changes in their tech landscape and their strategic approach to managing skills. Some of the strategic and most important interventions was to consolidate their people data &amp; talent related activities onto a smaller number of strategic platforms in order to improve both the data interoperability and the user experience.<\/p><p id=\"ember6442\" class=\"ember-view reader-content-blocks__paragraph\">By bringing their annual Performance &amp; Feedback processes into Workday, they have observed an uptake in employee engagement which enabled them to swiftly shift focus to a metrics-based performance culture in the following year. By consolidating employee development activities onto Workday Career Hub, they have been able to deploy mentoring programmes at scale and across geographies, as well as maintain a healthy pipeline of development gigs. By implementing comprehensive reporting &amp; dashboards as part of these projects, the company was able to identify critical data gaps, anticipate, and prioritize key change initiatives and ultimately bolster employee engagement.<\/p><p id=\"ember6443\" class=\"ember-view reader-content-blocks__paragraph\">As a result, they saw a 40% increase in self-reported employee talent data and an increase in the number of available flex team opportunities.<\/p><h3 id=\"ember6444\" class=\"ember-view reader-content-blocks__heading-3\">B. Starting Out on Their Journey to Become a Skills Driven Organisation<\/h3><div>\u00a0<\/div><p id=\"ember6445\" class=\"ember-view reader-content-blocks__paragraph\">We collaborated with this top-tier global company to implement niche technology that supports their strategic goal of making development opportunities accessible to all employees. Here\u2019s how we did it:<\/p><p id=\"ember6446\" class=\"ember-view reader-content-blocks__paragraph\"><strong>Step 1: Enabling Skills Cloud in Workday<\/strong><\/p><p id=\"ember6447\" class=\"ember-view reader-content-blocks__paragraph\">We began by implementing Skills Cloud in Workday, encouraging employees to build and maintain their skills profiles to support career development.<\/p><p id=\"ember6448\" class=\"ember-view reader-content-blocks__paragraph\"><strong>Step 2: Introducing Career Hub and Opportunity Marketplace<\/strong><\/p><p id=\"ember6449\" class=\"ember-view reader-content-blocks__paragraph\">Next, we piloted Career Hub and Opportunity Marketplace within specific parts of the organization. This agile deployment allowed the company to gather feedback, refine the process, and prepare for a broader rollout. The deployment of Flex Teams and Mentoring has been a key driver for employees to create and update their Career Hub profile as they review suggestions and search for Flex opportunities to support career development.<\/p><p id=\"ember6450\" class=\"ember-view reader-content-blocks__paragraph\"><strong>Key Focus Areas from the Pilot:<\/strong><\/p><p><strong>1. Improving Data Quality for Machine Learning Suggestions:<\/strong><\/p><ul><li><strong><em>Job Catalogue Review<\/em><\/strong>: Ensuring job profiles accurately reflect relevant skills by refining generic profiles into more specific ones.<\/li><li><strong><em>Skill Curation<\/em><\/strong>: Enhancing machine learning capabilities by carefully curating skills for each job to improve suggestion accuracy.<\/li><li><strong><em>Flex Team Coordination<\/em><\/strong>: Working with Flex Team hosts to assign appropriate skills when creating new teams.<\/li><\/ul><p id=\"ember6453\" class=\"ember-view reader-content-blocks__paragraph\"><strong>2. Boosting Employee Engagement:<\/strong><\/p><ul><li><strong><em>MS Teams Integration<\/em><\/strong>: Deploying a solution through MS Teams to suggest skills and keep employee profiles updated throughout their lifecycle.<\/li><li><strong><em>Change Management and Communication<\/em><\/strong>: Focusing on educating employees about the technology and its benefits to ensure widespread adoption and understanding.<\/li><\/ul><p id=\"ember6455\" class=\"ember-view reader-content-blocks__paragraph\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">\u00a0<\/span><\/p><p id=\"ember6455\" class=\"ember-view reader-content-blocks__paragraph\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">The company recognizes the ongoing importance of embedding skills into learning and development, as well as strategic workforce planning, to stay competitive and attract top talent. We continue to support them in integrating skills into all HR processes, from hire to retire, and in enhancing data interoperability for a seamless skills experience across all platforms.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed58046 e-flex e-con-boxed e-con e-parent\" data-id=\"ed58046\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d66195b elementor-widget elementor-widget-heading\" data-id=\"d66195b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Learnings and Best Practices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324f5d1 mybullets elementor-widget elementor-widget-text-editor\" data-id=\"324f5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Leadership<\/strong>: Both company\u2019s transformations were rooted in a clear strategic vision which integrated transparently with their business goals, providing a roadmap for success and guardrails for prioritization of work across several years.<\/li><li><strong>Effective Technology Utilization<\/strong>: Understanding and continuously optimizing the technologies in HR in relation to the business strategy is crucial. Technologies evolve really quickly these days, and having a hand on the pulse can mean improved solutions can be deployed more quickly than in the past as they become available, and customizations are becoming more flexible as the technologies mature.<\/li><li><strong>Commitment to Continuous Learning<\/strong>: Embracing a skills-based model requires ongoing adaptation and learning based on previous successes and failures. Both companies maintained an open mind, evolving their approach by testing what works and ensuring that successes are celebrated and replicated, while failures are learnt from and not repeated.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-273c540 e-flex e-con-boxed e-con e-parent\" data-id=\"273c540\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee4579 elementor-widget elementor-widget-heading\" data-id=\"1ee4579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6078295 elementor-widget elementor-widget-text-editor\" data-id=\"6078295\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The experiences of these global industry leaders demonstrate the importance of embracing the journey and starting somewhere, without waiting for all factors to be perfect. Navigating new approaches and technologies often means starting small, adjusting frequently, and getting comfortable with continuous change and improvement while keeping a pulse on your key initiatives. This approach is crucial even for the largest and most established organizations in the world.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98ace6f e-flex e-con-boxed e-con e-parent\" data-id=\"98ace6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e34899a elementor-widget elementor-widget-text-editor\" data-id=\"e34899a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>door <a id=\"ember6462\" class=\"ember-view\" href=\"https:\/\/www.linkedin.com\/in\/learalic\/\"><b>Lea Ralic<\/b><\/a> en<b> <a id=\"ember6463\" class=\"ember-view\" href=\"https:\/\/www.linkedin.com\/in\/lynsey-lambert-2997b323\/\">Lynsey Lambert<\/a><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>As the world continues to evolve very rapidly, organisations find themselves in a conundrum where skills required to excel in the marketplace are changing and evolving faster than ever before. Having a clear skill strategy, and using tools to understand your current and future skill pool, shifted from being a luxury to a necessity in order to stay ahead of competition. See articles 1 &amp; 2 in this series for a more in-depth analysis.<\/p>","protected":false},"author":2,"featured_media":11528,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_angie_page":false,"page_builder":"","footnotes":""},"categories":[5],"tags":[71],"class_list":["post-11463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-papers","tag-skills-based-organisations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Real-World Success Stories in Skills-Based Transformation Journeys - VirtualResource<\/title>\n<meta name=\"description\" content=\"Having a clear skill strategy to understand your skill pool, shifted from being a luxury to a necessity in order to stay ahead of the game.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/virtualresource.org\/nl\/knowledge-papers\/real-world-success-stories-in-sbo\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real-World Success Stories in Skills-Based Transformation Journeys - 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